Case Study: Independent evaluation leads to improved Glaucoma Monitoring Service in Devon
10 March 2021
A new LOCSU case study looking at the Glaucoma Monitoring Service in Devon has been released to coincide with World Glaucoma week.
In January 2018 Primary Eyecare Devon (PED) initiated a new contract with Devon CCG providing Glaucoma Monitoring in the Plymouth catchment area, involving 15 practices, 30 accredited Optometrists and 5000 patients.
The new contract introduced service improvements following an independent audit and evaluation undertaken by an Ophthalmologist in 2015.
By following the recommendations given by the independent ophthalmologist and by retaining a CGPL dedicated to the performance of the Glaucoma service, there have been clear benefits to the clinical robustness of the service as well as patient experience.
Deborah Bill, Clinical Governance and Performance Lead, PED said:
“Contractors and Practitioners are encouraged to involve themselves in the success of the service and share feedback with myself and PED on a regular basis.
“As a Primary eyecare company, PED now has more accessibility to essential information. With the current Covid-19 situation, this has proved invaluable. It has given us the facility to report on the number of patients overdue and transfer patients to other practices, if necessary. We have moved to pro-active management within the service rather than being reactive when problems occur.”
LOCs who wish to find out more and explore the possibility of a service of this kind for their area should contact their LOCSU Optical Lead.
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